We are committed to providing high-quality sugarcane clamshells to our customers. If for any reason you are not satisfied with your order, please contact us within 14 days of receiving your order to request a return.
To be eligible for a return, the sugarcane clamshells must be returned to us in their original, unopened condition, free from any damages or signs of use. We reserve the right to inspect the returned product to verify its condition before processing the return.
Please note that shipping costs for returned items are the responsibility of the customer, and we recommend using a trackable shipping service to ensure that the product is returned to us safely. Once we receive the returned product and verify its condition, we will issue a refund for the purchase price of the sugarcane clamshells.
Please also note that custom orders of sugarcane clamshells may not be eligible for returns, as they are tailored to the specific needs and requirements of the customer. In such cases, we will work with you to find a satisfactory solution to any issues that may arise.
We are committed to providing high-quality sugarcane clamshells and ensuring our customers are completely satisfied with their purchase. If you have any questions or concerns about our return policy, please do not hesitate to contact us.